What do I do if I have ordered the wrong item?

Don't worry you can cancel the order up to the point of entering our warehouse process by accessing your order in your account.

If you have already received your item, please read our returns policy to find out how to return the item to us.


{writeTagHeader} {writeArticleTags}


You cannot comment on this entry

Most popular FAQs

  1. I have opted to pay using PayPal but I ... (12379 views)
  2. How do I register? (5110 views)
  3. Where is my order? (2608 views)
  4. Who will deliver my order? (2601 views)
  5. Why do I need to set up an account ... (2441 views)
  6. How will I know when my order has been ... (2407 views)
  7. What is your privacy policy? (2299 views)
  8. Access to information (1969 views)
  9. What is your returns policy? (1893 views)
  10. Can I have my item delivered to an alternative ... (1802 views)

Latest FAQs

  1. Warum wird meine Bestellung storniert? (2016-06-09 15:33)
  2. Access to information (2015-09-14 13:29)
  3. Who will deliver my order? (2015-09-03 16:21)
  4. Are there any restrictions on international deliveries? (2015-09-03 16:20)
  5. Do you deliver to my country? (2015-09-03 16:20)