How long will it take for my order to be delivered?

Please see our International Delivery page for estimated delivery times as these vary widely by destination.

In the event of postage delays, we allow the following timescales to elapse before we can investigate further:
Europe- 21 days
Rest of World- 30 days (Turkey is currently classed within our 30 day timescale)
*Please note- We allow up to 60 days for parcels to reach Russia, Singapore, Bulgaria and Australia.

If your order has failed to arrive after this time, please contact our Customer Service Team who will investigate further and arrange for a replacement to be sent
{writeArticleCategories}

{writeTagHeader} {writeArticleTags}

{writeRelatedArticlesHeader}{writeRelatedArticles}

You cannot comment on this entry

Most popular FAQs

  1. I have opted to pay using PayPal but I ... (13000 views)
  2. How do I register? (5509 views)
  3. Who will deliver my order? (3260 views)
  4. Where is my order? (3128 views)
  5. Why do I need to set up an account ... (2836 views)
  6. How will I know when my order has been ... (2790 views)
  7. What is your privacy policy? (2642 views)
  8. Access to information (2327 views)
  9. What is your returns policy? (2300 views)
  10. Can I have my item delivered to an alternative ... (2141 views)

Latest FAQs

  1. Warum wird meine Bestellung storniert? (2016-06-09 15:33)
  2. Access to information (2015-09-14 13:29)
  3. Who will deliver my order? (2015-09-03 16:21)
  4. Are there any restrictions on international deliveries? (2015-09-03 16:20)
  5. Do you deliver to my country? (2015-09-03 16:20)